Returns & Exchanges
At ilovehopscotch, we want you to love every piece you purchase. If you are not completely satisfied with your fashion finds, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Place the unwashed and unworn items with original tags attached back into their original packaging to ensure they are protected during transit.
Attach Shipping Label
Download and print the prepaid return shipping label provided via the portal and securely affix it to the outside of your package.
Drop Off and Track
Hand over your package to the designated courier service and keep your tracking receipt; your refund or exchange will be processed once inspected at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing